Margaret Heffernan: 감히 반대하기

http://www.ted.com/talks/margaret_heffernan_dare_to_disagree.html


Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counterintuitively) how the best partners aren’t echo chambers -- and how great research teams, relationships and businesses allow people to deeply disagree.

The former CEO of five businesses, Margaret Heffernan explores the all-too-human thought patterns -- like conflict avoidance and selective blindness -- that lead managers and organizations astray.

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1950년대 소아암 발병과 임신중 X-ray 노출간의 관계에 대한 연구를 한 옥스포드의 앨리스 스튜어트(Alice Stewart)라는 의사, 그리고 그녀의 연구 파트너 George Kneale라는 통계학자.

굉장히 사교적이고 활발했던 Allice와 은둔자 스타일의 George. 그리고 환자들에게 매우 따뜻하고 공감을 잘해주는 Alice와 사람들보다 숫자를 선호했던 George.이 둘의 협동 모델은 어떤 점에서 뛰어났던 것일까?


"The fact is that most of the biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to, because we can't handle, don't want to handle, the conflict that it provokes. But when we dare to break that silence, or when we dare to see, and we create conflict, we enable ourselves and the people around us to do our very best thinking.

Open information is fantastic, open networks are essential. But the truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it. Openness isn't the end. It's the beginning."